Hospitality technology
without the headaches.

We help hotels and restaurants simplify systems, improve workflows and get complex technology projects over the finish line, without piling more work onto the people running the operation.

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20+ years in hospitality and the systems that run it.

How a hotel's systems connect Two views of a hotel's systems around the PMS. Usually, the booking engine and channels, door locks, payments, POS and accounting aren't properly connected, so staff retype, export and update things by hand. Set up properly, every system connects to the PMS automatically, and bookings, rates, charges and payments sync both ways. PMS Booking engine & channels Door locks Payments POS Accounting Double entry Two way sync Keyed in Two way sync Exported Automatic
What it usually looks like. Each dashed line is a system that doesn’t really talk to the PMS, so your team fills the gaps by hand, every day.How it should look. Every system talks to the PMS, and information flows both ways wherever it should, so nobody retypes, exports or double checks by hand.

Technology shouldn’t become another front desk problem.

Hotels and restaurants rarely suffer from a lack of software. They suffer from systems that don’t talk to each other, projects that stall between vendors, manual workarounds that become permanent, and teams forced to adapt to technology instead of the other way around.

We work in the messy middle: the place where operations, vendors, software and the daily reality of running a hotel or restaurant collide.

Practical help where hotel operations and technology meet.

Technology Strategy

Make better decisions before signing another contract or adding another system.

  • PMS and POS evaluation
  • Technology stack reviews
  • Vendor and solution assessment
  • Integration planning

Implementation and Projects

Bring structure, ownership and hospitality context to projects that need to actually launch.

  • PMS and POS implementations
  • Migration and rollout planning
  • Vendor coordination
  • Project rescue and stabilization

Workflow and Automation

Find the repetitive work, broken handoffs and manual processes quietly burning staff time.

  • Operational workflow mapping
  • Reporting improvements
  • Automation opportunities
  • Guest and staff process design

Fractional Technology Leadership

Senior hospitality technology guidance, without adding a technology lead to payroll.

  • Technology roadmap ownership
  • Vendor management
  • Project prioritization
  • Ongoing operator advisory

Restaurant and Bar POS

From a single café to a hotel’s restaurant, lounge and room service, we set up your POS around how service actually runs.

  • POS selection and vendor comparison
  • Menu, modifier and pricing builds
  • Kitchen printers and display screens
  • Payments, tipping and end of day reporting
  • Online ordering and delivery integrations
  • Room charges posted from POS to PMS
  • Inventory and sales reporting
  • Staff training and launch day support

A simple place to start

The Hotel Technology Review

A focused look at the systems, integrations and workflows behind your operation, followed by a practical plan for what to fix first.

From $2,500, fixed feeDone remotely, with on site visits available.

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What we look at

  • PMS and POS
  • Booking engine
  • Payments
  • Integrations
  • Guest communications
  • Reporting
  • Manual workflows
  • Vendor overlap
  • Automation opportunities
  • Project risks
You leave with A short, prioritized action plan. Not a thick report nobody reads.

How we work

Diagnose. Simplify. Deliver.

  1. Understand the operation

    Start with how your people actually work, not how a vendor says they should.

  2. Find the friction

    Map systems, handoffs, recurring pain points and the hidden manual work holding the team back.

  3. Build the right plan

    Prioritize by operational impact, effort, risk and value. Not by what’s new.

  4. Get it across the line

    Coordinate the people, vendors, testing, training and details required to make the change stick.

Big enough to have technology problems.
Too lean to waste time on them.

  • Independent hotels
  • Boutique properties
  • Resorts and lodges
  • Small hotel groups
  • Restaurants and bars
  • Restaurant groups
  • New openings
  • Ownership groups

Technology advice from people who understand the operator’s side of the equation.

Our founder, Chris Stralka, has spent more than 20 years in hospitality, and since 2010 has worked inside hotel software: supporting properties, leading PMS and POS implementations, and managing the integration partners that connect everything else to them.

We’ve seen how these projects look from the vendor side, and where they usually go sideways for the hotel or restaurant. Now we bring that experience to your side of the table.

No buzzword bingo. No giant transformation deck. Just clear thinking, practical recommendations and a team willing to own the messy parts.

Before we talk.

Do you replace our IT provider?

Usually, no. We focus on hospitality systems, projects, workflows and vendor coordination. Your IT, network and security partners stay exactly where they are, with clearer requirements and fewer surprises.

Can you help before we choose a new PMS or POS?

Yes. That is often the best time to bring us in: before demos, contracts and implementation commitments lock the business into a direction that does not fit the operation.

What if we already started a project and it is going sideways?

That is a very normal time to call. We can help clarify scope, ownership, priorities, testing, vendor responsibilities and the path to a stable launch.

Do you work remotely or on site?

Both. Most advisory and project work can be done remotely. Time on site is used when discovery, launch support or seeing the operation firsthand calls for it, with travel quoted separately.

Tell us what’s driving you nuts.

New system? Broken integration? Project stuck between vendors? Too much manual work? Start there.

Your message goes straight to our inbox, and we’ll reply by email.